- What is a live webcast?
- Where can I present my live webcast?
- What equipment is needed?
- How many participants can join?
- Is there a video stream delay?
- Does IMS offer a studio facility?
- Can you make my portal match my site ?
- Can IMS help with e-mail marketing?
- Are we able to see click-thru rates of our invitations?
- What if there is a problem during my Webcast?
- What are the costs of Live Webcasting?
- Can we offer a "replay" of our Live Webcast?
- Can I Webcast an event I am already recording with my A/V company?
- My audience is not very technically savvy. How easy is it to view a webcast?
- What are the requirements for the attendees to view our webcasts?
- Will webcast attendees be able to interact with the presenter(s)?
- Will the webcast attendees be able to view any slide shows or papers associated with the presentation?
- Will I be able to see who attended the seminar via webcast?
- Can I webcast a pre-recorded seminar or video?
- What is a Live Webcast?
A Live Webcast is a controlled-access video broadcast that is accessible through the Web. Think of the IMS Live Webcast as a meeting room designed for educational event. The podium, or front of the room is the location where we are broadcasting video of you and controlling the interaction with the participants or students. The participant seats are virtual; they can access your video stream and classroom from anywhere in the world. Participants have the ability to interact with the speaker through controlled Q&A and Polling features.
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- Where can I present my Live Webcast?
Anywhere there is a high-speed internet connection available. Typically, standard DSL or Cable Modems offer adequate bandwidth to stream the video from your location to our broadcast servers. You can broadcast from hotels, convention centers, churches or your office just as long as you have an internet connection available!
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- What equipment is needed at the Webcast broadcast site?
IMS provides a fully-equipped video streaming laptop or portal PC for the webcasting. We can also provide all the video cameras, mixing boards, lighting and mics that you need. If you have your own video equipment, we will take your output signal straight into our Live Webcasting equipment. If you are using us for video and Live Webcasting, there is no special equipment needed!
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- How many participants can join my Live Webcast?
Hundreds! Thousands! Tens of Thousands! When you arrange your Live Webcast with IMS, we will work with you to estimate the number of seats needed for your program. If you estimate 10,000 people will logon to your event, we have the bandwidth available for this program.
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- Is there a video stream delay and does it affect my program?
Normally, we see a 30 second to 2 minute delay in the video stream. The amount of delay depends on your geographic location and traffic on the internet. Unless you are offering your webcast in conjunction with a conference call or telephone based meeting, your attendees will never know. Slide transitions, quizzes and polls are all synchronized with the meeting video.
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- Does IMS offer a studio facility for my Live Webcast?
Yes! Although a Live Webcast can take place in nearly any space that has and internet connection and room for a computer, a camera, and a microphone, we offer you a full green-screen equipped studio with lighting, teleprompter, multi-camera live switch production, numerous backdrops and props and anything else you need. Our studio is located in Northwest Atlanta near the Cobb Galleria area. If you are interested in a Live Webcast from our studio, please call today to arrange a free tour of the facility. Studio tours can be arranged by calling 770-805-6294 (Ext 21).
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- Can you make my Learning Portal match my web site branding?
Every IMS Learning Portal is designed to match the colors and styles of your web site. We will include your logo and heading and try to give the feeling that users have not left your web site.
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- Can IMS help with e-mail marketing?
And then some!! IMS offers an e-mail marketing system that can blast to thousands of e-mail addresses and collect all the data needed to determine the effectiveness of the campaign. We track open rates, click-thrus over time and even individual activity.
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- Are we able to see click-thru rates and open rates of our e-mail invitations?
Yes and we can even set you up with your own control panel to monitor e-mails that have been distributed on your account. You can run custom reports and see which links and items in your message receive the most attention.
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- What if there is a problem with the Internet connection during my Live Webcast?
IMS is the only Live Webcasting company around that will offer all of your Webcast attendees a free DVD of your presentation should the Webcast fail due to a problem with our servers or equipment. While this has never happened in all of the time we have been offering Webcasts, it is a comforting factor, especially if you are selling seats to your Webcast.
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- What are the costs of Live Webcasting?
Pricing depends on your uses for our Live Webcast system. If you are offering Marketing information and giving away Live Webcasts to attendees, pricing is set as blocks of seats or subscription based that allow you a certain number of webcasts and concurrent users per event.
For events where you are charging, Webcasts can be a very profitable venture for you. Typically, we offer Live Webcasting (including many marketing services) on a share of revenue from actual sales for your event. This lowers your initial investment and gives you access to special pricing and marketing privileges reserved for IMS content partners.
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- Can we offer a "replay" of our Live Webcast?
Yes, and we encourage this, especially for Education-based Marketing webcasts because it offers your sales prospects an additional opportunity to hear your presentation. "Re-broadcasts" can be scheduled and setup with limited seating to encourage advance registration, or you can utilize the on-demand version of your presentation.
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- Can I Webcast an event I am already recording with my A/V company?
Yes! Our streaming video equipment is capable of taking any video signal and broadcasting it to the Live Webcast. Our technicians will work with your A/V crew to ensure everything runs smoothly.
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- My audience is not very technically savvy. How easy is it to view a webcast?
IMS is complimented frequently on the ease of use of our entire system. We consistently receive high satisfaction ratings and even complimentary letters from low-tech customers who appreciated the friendliness of the entire Webcast participation experience. And to go the extra step, our customer service staff is always willing to hold-hands and guide customers via phone or live support chat if they need guidance.
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- What are the requirements for the attendees to view our webcasts?
Attendees will need to have Internet Explorer 6.0 or greater and Windows Media Player version 9 or greater. If you have PDF materials to share, they will also need Acrobat Reader. To run our System Check, visit this page.
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- How will webcast attendees be able to interact with the presenter(s)?
Through our Q&A panel, attendees can ask questions about the topic being presented or can participate in instant polls and surveys that are "pushed" by you during the Live Webcast. Questions are either printed on-site or displayed on a screen to the presenter allowing answers to be either read aloud on the video stream or answered via text in the Q&A panel.
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- Will the web attendees be able to view any slide shows or papers associated with the presentation?
Viewers can browse any slides presentations or PDF documents you send us to upload with your Webcast.
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- Will I be able to see who attended the seminar via webcast?
Yes, you will receive a full attendance report from your webcast.
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- Can I webcast a pre-recorded seminar or video?
Yes. There are several approaches to this. One approach is that you can broadcast a video at a certain time and be available to answer questions and chat in real-time with webcast viewers. Alternatively, you can setup the program as a on-demand video and either disable questions or allow them to be e-mailed to you.
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Have more questions about Live Webcasting with Impact Media Solutions?
Call us at 1-866-702-3278 or e-mail us.
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